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antipaucity

fighting the lack of good ideas

Month: January 2015

merging centos iso images

Posted on 28 January 201528 January 2015 By antipaucity No Comments on merging centos iso images

Thanks to @Anon on Unix.SE for the pointer on how to do this. And to @Andy‘s comment on @mmckinst‘s answer for the warning about additional packages you may need. As my three readers know, I run a CentOS mirror. One of the idiosyncrasies of CentOS, like its upstream RHEL, is that DVD ISOs aren’t always just one image –…

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cool, technical, tutorial

columnar “email”

Posted on 15 January 201515 January 2015 By antipaucity 3 Comments on columnar “email”

There needs to be a better way of handling group conversations. IRC uses the constant scroll mentality. Email has reply-at-top, reply-at-bottom, and reply-inline. Forums, reddit, Google+, Facebook, Twitter, and the like have a scroll-like view – every new post is merely sequentially listed after the last. This can all lead to highly confusing digital conversations….

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ideas, technical

what should an “ideal” support ticketing system provide?

Posted on 9 January 20157 January 2015 By antipaucity 3 Comments on what should an “ideal” support ticketing system provide?

If you were going to create a support ticketing system from scratch – what would you put in it? My initial list of needs (some of which derive from my book, Debugging and Supporting Software Systems, and other from my experiences in ticket smashes): “long” title support (HP truncates at 80 characters – give me at…

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technical

fix ibm – hire me as your ceo

Posted on 8 January 20157 January 2015 By antipaucity 4 Comments on fix ibm – hire me as your ceo

Robert Cringely has written myriad times on IBM. His most recent post was titled, “How to fix IBM”. His solution is simple and easy: “Go back to customers being a corporate priority.” But IBM, as it stands today, will never get there. And all the “leadership” they’ve brought in over the years has only compounded their…

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commentary, ideas
January 2015
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  • Patrick Henry 23 March 1775
  • Reincarnation by Wallace McCrae (adapted by Warren Myers)
  • Famed was Beowulf
  • Fuzzy Wuzzy (anonymous)
  • One bright morning in the middle of the night (various)

Books

  • Debugging and Supporting Software Systems
  • Storage Series

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Profiles

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Resume

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