I travel a fair amount for work – not excessive “road warrior” style anymore (thank God!), but often enough.
One thing that has consistently dumb founded me is that, like cheap hotels, the smaller the airport, the more likely it is that it has free wifi.
I understand places like ATL or ORD are incredibly busy. I don’t know why, however, that means they have to treat their customers like they are cash cows.
I’m writing this from ABE - which has free wifi. Why? Because my next stop, DTW, does not. And that’s dumb.
For the relative cheapness per person of putting-in an airport-wide service, there’s no reason everyone shouldn’t be doing it.