35 great questions, part 3

Part 3 of 5 in my condensed reprint of Inc’s article, “35 Great Questions” from the April 2014 issue. (part 1, part 2)

  1. Are we changing as fast as the world around us? –Gary Hamel
  2. If no one would ever find out about my accomplishments, how would I lead differently? –Adam Grant
  3. Which customers can’t participate in our market because they lack skills, wealth, or convenient access to existing solutions? –Clayton Christensen
  4. Who uses our product in ways we never expected? –Kevin P Coyne & Shawn T Coyne
  5. How likely is it that a customer would recommend our company to a friend or colleague? –Andrew Taylor
  6. Is this an issue for analysis or intuition? –Tom Davenport
  7. Who, on the executive team or the board, has spoken to a customer recently? –James Champy