fighting the lack of good ideas
Like many people, I work for an under-staffed segment of a remarkably under-staffed company. Before transitioning to professional services, I worked for support, and they are even more under-staffed. I see a simple solution to this problem, but the company is too short-sighted to implement anything like this, sadly. Problem: We need new people. Desperately….
As with knowledge capture, so must any successful organization pursue training. Training need not be formal. It can be self-paced, on-the-job, as-you-go, or formal. I know that I have learned the most about the product I support not from formal training, but from actually supporting it. Part of that is because we have had a…
I have recently been preparing to change jobs within my company from Support to Professional Services. This has lots of caveats, concerns, and corners to shine light into, alleviate, and circumvent. The first thing that I did when I found out that I would, in fact, be able to move to ProServe from Support was…
…or, more accurately, the apartment complex. I was talking to a couple friends this past weekend, and told them I’d like to offer a per-minute lease on an apartment. It turns out that $0.02 per minute is $864/30-day month. For another penny a minute I’d include all utilities. Ok, so it’s a little off the…
A few of my co-workers an I were chatting recently, and wondered what kind of economic (and physical) impact Google could have if they chose to just shut down for a day. There’s no Service Level Agreement between Google and the world that says they’ll be there, at least none that I’ve seen or heard…
I have determined there are no perfect political candidates. I like parts of what several folks stand for, and will end up voting for the one I think to be the best, but none of those running for President of the United States fully lines-up with what I want in an elected official. In 2016…
Or at least, they were built for people who speak English. Evidence for my claim: the first electronic computers were built during WWII by the British and Americans for code breaking; the first programming languages were designed, written, and implemented by Americans and British; the transistor, which led to the IC, was developed by Americans;…