fighting the lack of good ideas
There only seem to be about two strategies that work: you can try for growth (like most companies seem to do), or you can try for the niche that will consistently pay for your product. I don’t know if there are other models out there that work, but these two do. The growth, aka ‘monopoly’,…
Like many people, I work for an under-staffed segment of a remarkably under-staffed company. Before transitioning to professional services, I worked for support, and they are even more under-staffed. I see a simple solution to this problem, but the company is too short-sighted to implement anything like this, sadly. Problem: We need new people. Desperately….
As with knowledge capture, so must any successful organization pursue training. Training need not be formal. It can be self-paced, on-the-job, as-you-go, or formal. I know that I have learned the most about the product I support not from formal training, but from actually supporting it. Part of that is because we have had a…
…or, more accurately, the apartment complex. I was talking to a couple friends this past weekend, and told them I’d like to offer a per-minute lease on an apartment. It turns out that $0.02 per minute is $864/30-day month. For another penny a minute I’d include all utilities. Ok, so it’s a little off the…
So, I was sitting at Cold Stone in Chapel Hill with a buddy of mine Saturday evening, enjoying my mint and peanut butter ice cream with pineapple and coconut mix-ins, when I piped-up with “this would be so much better with rum”. Then it hit me: I need to open a bar and ice cream…
I’m sure most Linux sys admins are familair with screen – it’s a virtual terminal multiplexer that allows single logins to be ‘detached’, then resumed later. This is fantastic because it means what you’re doing can survive connection failures, you can share it with other users, etc. Windows has a similar tool called ‘Remote Desktop’,…
Search is broken. Google, Yahoo, Ask, Alta-Vista, and on, and on the list goes. Hundreds of companies, thousands of individuals. I know why search is broken, and I know what needs to be fixed. Now to figure out the how of fixing. When you’re looking for information, you search on keywords. Google’s been nice enough…