fighting the lack of good ideas
I am. But not really. To paraphrase my prelicensing class instructor, “95% of consulting is not technical work – it’s psychological”. 5% of consulting is delivery. The remainder is listening, empathizing, training, selling, encouraging, improving, and a whole bunch more gerunds. I’m an unlicensed psychiatrist dabbling in technology -just call me Frasier Malone – the single…
Should it be as a revenue stream? Or can it be far, far more? Every place I have worked since getting into professional services back in early 2008 has viewed the goal of the organization as making money by performing services. Whether or not the customer was happy, something useful was delivered, whether a relationship…
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